Meet the Team

Adam Kershaw
Food Support Co-ordinator
Adam Kershaw

How can I help you?

With my varied experience in kitchen operations (from paperwork to the plate), I can support with everything from getting you ready to start a food offer to  food safety audits, due diligence paperwork, supplier contacts, crockery, disposables and kitchen equipment, LKN and food waste reduction.

Andrew Buchanan
Director of Pubs
and Brewing
Andrew Buchanan

How can I help you?

I am very happy to help wherever I can. I am also keen to visit with you in your pub. If you have one of our cask ales available, I may stay a little longer.

Faye Murphy
Pub Marketing
Executive
Faye Murphy

How can I help you?

I can support you with anything related to building your online presence, from creating clean, user‑friendly websites and capturing photography, to developing your social media skills. Whether you need help shaping your look and feel, improving engagement, or creating social media graphics… I’m here to help with all of it!

Kelvin Armiger
Drinks Quality Advisor
KelvinArmiger@thwaites.co.uk
Kelvin Armiger

How can I help you?

I offer guidance and training on all aspects of the bar for yourselves and your teams, ranging from merchandising and perfect serves to cellar management and maintenance.

Leanne Mason
Pub Ops Administration Assistant
Leanne Mason

How can I help you?

I am the admin support for all things pub related.  Working with area business managers and the wider support team, I maintain accurate records, document management as well as scheduling and communication assistance. Also for our managed properties, I deal with issues relating to both kitchen and bar equipment.

Louise Watson
Customer Service Manager
Louise Watson

How can I help you?

The Customer Contact team can help with anything from placing your beer order, stock and logistics, promotional deals and can point you in the right direction for support, should you require it.  I oversee our cask ale category and work closely on our seasonal range of ales, am very passionate about cask ale and even dual present at  ‘meet the brewer’ events with one of the brewing team.

Mark O'Sullivan
Head Brewer
Mark O'Sullivan

How can I help you?

The brewing team can help with anything regarding the brewing of our core range & seasonal beers.

If it’s a brewery tour or a brew day, we are at hand to help explain the brewing process from grain to glass, Cheers!

Nicola Underwood
Food Support
Manager
nicolaunderwood@thwaites.co.uk
Nicola Underwood

How can I help you?

Having been in the food industry for almost 25 years, I can help with all things food, including menu writing, formatting and printing, support with recipe costing, food safety issues and support, food safety training, supplier contacts, crockery, disposables and kitchen equipment and food waste reduction.

Rachel Myers
Pub Recruitment Manager
07825 355 949
rachelmyers@thwaites.co.uk
Rachel Myers

How can I help you?

I will support you through the journey of taking a pub from initial meeting to takeover day. I can advise on your staff recruitment and retention, training and will guide you through the complete process of taking a tenancy. I like to stay in touch and will call into your pub to say hello when I’m in the area.

Simone Gardner
Drinks Development
Manager
simonegardner@thwaites.co.uk
Simone Gardner

How can I help you?

I can support and advise on anything related to your drinks offer, including – but not limited to – drinks ranging (draught, wine, spirits, softs, everything!), producing drinks menus, pricing, new drinks recipes, and more.

Rachel Thomas
Pub Recruitment Consultant
07854 999 400
rachelthomas@thwaites.co.uk
Rachel Thomas

How can I help you?

I can help you complete all of the relevant documentation required to take a tenancy with us. This could be for your first pub, your second pub with us or you may refer someone to us and receive a referral bonus (subject to T&Cs).

Toni Naylor
Pub Marketing
Manager
toninaylor@thwaites.co.uk
Toni Naylor

How can I help you?

I can support you with anything related to marketing and driving sales, be it help with planning activity and events, promoting and advertising, deep-dives into your customer demographics, ways to target different audiences…and much more!

Carolyn Goodwin
Carolyn Goodwin

How can I help you?

I lead the relationship that you have with Daniel Thwaites. Whilst I may not be able to do everything for you, I can certainly point you in the direction of someone who can help. I cover the pubs in North Lancashire, North Yorkshire and Cumbria.

David Bigio
David Bigio

How can I help you?

I lead the relationship that you have with Daniel Thwaites. Whilst I may not be able to do everything for you, I can certainly point you in the direction of someone who can help. I cover the pubs in Blackburn, Burnley and Birmingham.

Julia Mitchell
Julia Mitchell

How can I help you?

I lead the relationship that you have with Daniel Thwaites. Whilst, I may not be able to do everything for you, I can certainly point you in the direction of someone who can help. I cover the pubs in the majority of Yorkshire, East Greater Manchester and North Leicestershire.

Linda Goodfellow
Linda Goodfellow

How can I help you?

I lead the relationship that you have with Daniel Thwaites. Whilst I may not be able to do everything for you, I can certainly point you in the direction of someone who can help. I cover the pubs in Greater Manchester.

Paul Murphy
Paul Murphy

How can I help you?

I lead the relationship that you have with Daniel Thwaites. Whilst I may not be able to do everything for you, I can certainly point you in the direction of someone who can help. I cover the pubs in Blackpool, Preston, Wigan, Cheshire and The Wirral.