Richard & Tiffanie Carlton
Hare and Hounds, Todmorden
As first-time Tenants, we found the whole process quite daunting. However, the help and support that we received from Thwaites was absolutely invaluable. Our ABM has helped guide us through our first year and first big venture, all the staff have been very supportive and nothing is too much trouble. I would and have recommended Thwaites to others looking to make their first big leap onto the publican ladder.
Lucy & Oscar
Taking on a pub is an exciting but very scary adventure and as this was our first business we had a lot to learn! The induction course provided by Thwaites really helped us to prepare for what lay ahead and enabled us to meet the team based at the brewery. We couldn’t recommend taking on a tenancy with Thwaites highly enough. Three weeks in and we couldn’t be happier with our decision. The pub game is a more than a job, its a lifestyle!
Emma Kearney & Colin Manford
Black Dog, Oswaldtwistle
From the very first phone call to enquire about the Black Dog, Daniel Thwaites really stood out as an organisation. The support and advice offered has been invaluable not to mention the intensive training course Thwaites offer. We also have the added advantage of our own Area Business Manager who gives us the guidance and confidence we need to make our business a success. Most new businesses would have to pay a fortune in consultancy fees for this level of assistance. It’s the individuals who work for Daniel Thwaites who make the difference. Passionate and dedicated to delivering fantastic customer service with a real Lancashire warmth! It almost feels like we have the support of the whole Daniel Thwaites family behind us.